Floor Maintenance Tips & Information

Flooring Maintenance & Care When you follow our flooring maintenance and care guides, it’s easy to maintain the beauty of your new floor. Proper care and cleaning will enhance its life and performance, giving you years of enjoyment. To assist you, we’ve prepared our best tips for floor cleaning, floor care, and general flooring maintenance. Plus, we’ve compiled detailed warranty information for each flooring category that you will find easy to reference. Please consult your specific warranty for detailed cleaning instructions. Some manufacturers have precise warranty flooring maintenance requirements. Choose the type of flooring to learn more about its care and maintenance and be sure to check the warranty information section for your floor for any additional information.

Carpet Care

General Care:
The best way to ensure your carpet’s longest life is to vacuum regularly, even if it doesn’t look dirty! Weekly vacuuming is recommended for normal traffic, and at least twice a week for heavy traffic areas (hallways, stairs, exterior entry ways).

Professional Cleaning:
No matter how often you vacuum, heavy duty cleaning is required at least once every 24 months to maintain most carpet warranties. Only use qualified and trained professionals and retain your receipts for proof of maintenance.

Spot Removal:
Please use the floor care charts as a guide in order to determine the best method to remove your carpet’s particular stain. Please ask our floor care consultants about the best spot removal procedures.

Hardwood Care

Sweep or vacuum daily. Fine particles of dirt can easily scratch a hardwood
floor and need to be removed. Do not use a vacuum with a beater bar head, only those with felt or brush heads. Make sure wheels of the vacuum are clean. Use dirt trapping walk off mats at all exterior doors to keep soil off your floor. Remove shoes with spiked or damaged heels before walking on floor to avoid damage. Keep pets’ nails trimmed.

Immediately wipe up any spills! Use a soft cloth and cleaning products recommended by the manufacturer. Never clean or mop your hardwood floor with water. It can dull the finish and permanently damage the floor.

Ceramic Tile Care

Sweep or vacuum regularly. Tile requires minimal maintenance, so this simple
step will keep your finish from scratching (especially if it is glazed porcelain). Place protective pads beneath furniture legs, tables, and other easily movable furniture to reduce scratches. Wipe up any spills quickly using a clean cloth. Use dirt trapping walk off mats at all exterior doors to keep soil off your floor.

 Mop using water and a tile cleaner recommended by the manufacturer. Always follow up with a rinse of clean water to completely remove all the cleaning solution. Wipe the floor dry.

Laminate Care

Use a dust mop or wipe regularly with a damp mop cotton or cloth mop. Remove
any spills promptly using a soft cloth and cleaning products recommended by the manufacturer. Place protective pads beneath furniture legs, tables, and other easily movable furniture to reduce scratches. Remove shoes with spiked or damaged heels before walking on floor to avoid damage.

Keep pets’ nails trimmed. Use dirt trapping walk off mats at all exterior doors to keep soil off your floor.

An occasional damp mopping with a mild cleaning product is suggested. Do not use soap or detergent based cleaner, wax-based products or any type of polish as they leave a dull, filmy residue. Do not flood your floor with water.

Vinyl Care

Sweep your floor weekly and be sure to wipe up spills promptly. Support furniture with wide-bearing, non-staining floor protectors to avoid damage to floor.

When sweeping alone is not enough to remove dirt buildup, mop with a manufacturer recommended cleaning solution. Do not use soap or detergent products, as they will leave a dulling film.